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Hi. We are InVision.

Since 1995, we have been helping contact centres to make their employees and customers happy. Our software products optimise the deployment and training of contact centre employees. This increases productivity and quality of work, while reducing operating costs.

We always strive for the highest quality standards and this focus is a key component of our corporate culture. This is reflected not only in our products but also in our employees. Our people are passionate about continually developing our products, our company - and themselves.

Company Overview

Our History

New Offices in Leipzig

End of 2017, InVision moves into new offices, which are located in the middle of the popular 'Karl-Liebknecht-Straße' in Leipzig. In the 'Wünschmann-Haus', two bright and spacious floors offer modern workplaces for up to 65 colleagues.

New Headquarters

InVision buys the renowned office building Maki Solitaire. After almost 20 years in Ratingen, the company relocates its headquarters to the Media Harbour in Düsseldorf in spring 2015.

Move to the Cloud

Within 18 months, InVision radically changes its business model and offers workforce management as "Software as a Service" under the brand "injixo".
2011 / 2012

The Call Center School

In June 2011, InVision acquires The Call Center School, the industry-leading training and e-learning company in the US with one of the most comprehensive training programmes in the contact centre industry.


On 18th June 2007, InVision shares (ISIN: DE0005859698) are traded for the first time on the Frankfurt Stock Exchange.

Enterprise WFM

InVision pushes its offering beyond contact centres with enterprise-wide workforce management and steadily wins high-profile international projects.


InVision sets up subsidiaries in the UK, France, Italy, Spain, Switzerland, Austria, the Netherlands, Sweden, South Africa and the United States. InVision becomes a leading international provider of workforce management solutions.

Focus on call centres

With the emerging call centre boom in the 90s, InVision focuses exclusively on workforce management solutions for call centres.


Peter Bollenbeck, Armand Zohari and Matthias Schroer establish InVision Software and start their workforce management software offering.