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July 11, 2014

InVision AG Releases Preliminary Half-Year Results: EBIT Growth of More Than 250%

According to preliminary figures, InVision AG (ISIN: DE0005859698) increased its EBIT (earnings before interest and taxes) by 254 percent to EUR 1.9 million (6M 2013: EUR 0.538 million) in the first six months of the current fiscal year. For the first time, EBIT margin exceeded 30 percent, setting a new record with 31 percent (6M 2013: 8 percent).

As in the previous year, cloud revenues again recorded an upper two-digit growth rate, thus exceeding licence revenues for the first time. Revenues from software and subscriptions increased by 5 percent to EUR 5.5 million (6M 2013: EUR 5.2 million). At the same time, services revenues further decreased by 44 percent down to EUR 0.7 million (6M 2013: EUR 1.234 million) as announced. Total revenues amounted to EUR 6.2 million and were 5 percent below the previous year’s level (6M 2013: EUR 6.453 million).

The cloud learning offering, which was launched under the brand “The Call Center School” at the beginning of 2014, exceeded the Company’s expectations in the first half-year of 2014. In the six months after the product launch, more new customers were successfully acquired than for all other products during the last three years combined. InVision expects the present growth trend to continue in the upcoming quarters.

As of 30th June 2014, the Company's liquid funds increased by 107 percent to EUR 9.5 million (31st December 2013: EUR 4.576 million), despite net payments of approximately EUR 2.6 million for the purchase of a commercial property. Annualised total costs were further reduced down to EUR 9 million (31st December 2013: EUR 9.5 million).

The complete financial report for the first six months of 2014 will be available for download from 11th August 2014 from this website at www.invision.de/investors

April 15, 2014

Conversion of Appropriated Into Free Capital Reserves and Repayment to Shareholders of €2.50/Share

AD-HOC NOTICE ACCORDING TO § 15 WpHG

As of 15th April 2014, the Executive Board and the Supervisory Board of InVision AG (ISIN: DE0005859698) decided to propose to the Shareholders’ Meeting the conversion of some of the company’s appropriated capital reserves into free capital reserves. This is to be implemented by means of a capital increase from the Company’s resources, followed by an ordinary reduction of capital. The free capital reserves are intended to enable the Company to make a repayment of capital to its shareholders. These capital measures as well as the repayment to the Company’s shareholders will be resolved at the Annual Shareholders’ Meeting to be held on 28th May 2014. The convening of the Annual Shareholders’ Meeting and further details are expected to be announced in the German Federal Gazette (Bundesanzeiger) on 17th April 2014. 

The planned conversion of the appropriated capital reserves into free capital reserves encompasses EUR 5,587,500.00 of the Company’s total capital reserves of EUR 12,291,269.20 (as of 31st December 2013) and is intended to be used for a repayment of capital to shareholders in the amount of EUR 2.50 per share. For legal reasons, the Company is obliged to perform a capital increase from the Company’s resources followed by an ordinary reduction of capital in order to convert appropriated capital reserves into free capital reserves. The entire amount from the ordinary reduction of capital is to be allocated to the free capital reserves and shall be repaid to the Company’s shareholders in compliance with statutory periods.

April 11, 2014

InVision AG Sells Treasury Shares to an Institutional Investor

AD-HOC NOTICE ACCORDING TO § 15 WpHG

On 11th April 2014, InVision AG (ISIN: DE0005859698) has sold the total stock of its treasury shares (95,858 shares, 4.289% of the share capital) over the counter to an institutional investor at a price of EUR 50.50 per share. The gross proceeds of EUR 4,840,829.00.

April 11, 2014

InVision AG Achieves Record EBIT in the First Quarter of 2014 - Growth Rate of More Than 570%

According to preliminary figures, InVision AG (ISIN: DE0005859698) increased its EBIT (earnings before interest and taxes) by 572 percent to EUR 0.9 million (3M 2013: EUR 0.134 million) in the first quarter of the current fiscal year. 

Total revenues increased by 6 percent to EUR 3.25 million (3M 2013: EUR 3.051 million). Sales in the services segment decreased by 42 percent to EUR 0.35 million (3M 2013: EUR 0.601 million). This was mainly due to the restructuring of the services business in the United States, which was executed at the beginning of the current fiscal year. In contrast, InVision achieved a revenue growth of 18 percent with software and subscriptions, and earned total revenues of EUR 2.9 million (3M 2013: EUR 2.449 million) in this segment. Recurring revenues from cloud services again recorded an upper two-digit growth rate. 

As of 31st March 2014, the Company's liquid funds increased to EUR 4.7 million (31st December 2013: EUR 4.576 million), despite net payments of approximately EUR 2.5 million for the purchase of a commercial property. 

The complete financial report for the first three months of 2013 will be available for download from 12th May 2014 from the Company’s website at: http://www.invision.de/investors.

April 01, 2014

InVision Introduces New Workforce Management Solutions at the Stratégie Clients Trade Show in Paris

At this year’s Stratégie Clients trade show in Paris, workforce management specialist, InVision, will present two of its very latest innovations for contact centres: injixo Forecast, enabling automated creation of accurate workload forecasts, and injixo Me, InVision’s new mobile agent portal. Visitors of the Stratégie Clients trade show, taking place from 8th to 10th April 2014 at the Parc des Expositions, Porte de Versailles in Paris, will have the opportunity to experience the new products at the InVision Stand, P15, in Hall 7.1.

Everyday, vast amounts of data are processed in call centres, to forecast the expected workload. In order to obtain accurate forecasting results, which correspond to the actual situation as closely as possible, many individual steps must be performed. This effort is usually completed manually in most systems. The process requires huge control and processing efforts on the imported data material, and is very time-consuming and labour-intensive. For planners, the injixo Forecast cloud solution reduces these efforts to a minimum as the system performs these steps automatically. injixo Forecast not only processes historic data but also current, newly generated data that is permanently entered into the system in real time. Deviations from target/actual comparisons, outliers and exceptions are clearly plotted and included directly in subsequent calculations after being solved. Thus, the system becomes increasingly intelligent and the forecast quality is improved automatically.

The new injixo Me employee portal helps agents to organise their shifts and schedules. injixo Me is available for both desktop and mobile devices, such as smartphones and tablets, ensuring that agents can manage their schedules anytime and anywhere. This innovative cloud application provides all of the functionality necessary for employee-oriented workforce management, such as shift schedule overviews, selection of preferred working hours, change of shifts, leave management and time recording. Agents can access the dashboard easily, clearly displaying all essential information. Additionally, all important data can be transferred to local calendar applications such as Outlook or iCal.

Both injixo Forecast and injixo Me are cloud-based solutions for demand-oriented and efficient workforce management. All InVision cloud customers who currently use injixo WFM for their staff scheduling have free and direct access to both new features. InVision’s licence customers, that have a valid maintenance agreement for InVision WFM, can also benefit from these innovations via the cloud - at no additional cost. 

Have a look at InVision’s new solutions live at Stratégie Clients 2014 and be inspired by the innovative features on offer: 
  • Where: Hall 7.1, Stand P15, Paris Expo, Porte de Versailles, Paris (France)
  • When: 8th - 10th April 2014, 9:00 am - 6:00 pm 

March 31, 2014

InVision Releases 2013 Annual Report And Expects 2014 EBIT To Grow 125+ Percent To More Than EUR 4m

Today, InVision AG (ISIN: DE0005859698) has released its 2013 Annual Report and confirmed the preliminary results for the preceding financial year, which were previously published on 18th February 2014. In 2013, the Company achieved an EBIT (Earnings Before Interest and Taxes) of EUR 1.754 million, thereby improving its operating result year-on-year by 115 percent (2012: EUR 0.816 million). The EBIT margin increased to 13 percent (2012: 6 percent). The consolidated group result improved by 157 percent to EUR 1.728 million (2012: EUR 0.673 million), whereas earnings per share increased by 145 percent up to EUR 0.71 (2012: EUR 0.29).

Total revenues increased by 2 percent to EUR 13.557 million (2012: EUR 13.228 million). Revenues from Software and Subscriptions also increased slightly, by 2 percent to EUR 10.754 million (2012: EUR 10.554 million), while cloud services revenues recorded an upper two-digit growth rate. On the other hand, revenues from the the traditional licence business continued to decline. In addition, EUR 2.803 million revenues were generated with Services (2012: EUR 2.674 million).

The operating cash flow increased by 134 percent to EUR 3.023 million (2012: EUR 1.294 million). As of 31st December 2013, liquid funds increased by 84 percent to EUR 4.576 million (31st December 2012: EUR 2.490 million). At the same time, EUR 0.875 million were spent on the buyback of treasury shares. With regard to the current business, InVision AG had an excellent start to the financial year of 2014 and expect to achieve a record result in the first quarter. Supported by an anticipated three-digit growth rate, even stronger growth dynamics for cloud learning offerings and cloud-based workforce management solutions can be expected in 2014. At the same time, the annual cost base for 2014 was once more reduced to less than EUR 9.5 million.

For the financial year of 2014, the Company expects an EBIT growth by at least 125 percent to more than EUR 4 million and an EBIT margin of approximately 30 percent, which is supposed to further increase to 40 to 50 percent in the medium-term. Due to the very positive operative prospects and the established sustainable growth trend, the Executive Board of InVision AG has decided to cease M&A activities, in order to support the exclusive focus on the optimisation of the operative business

With the 2013 results, the Company was able to compensate the accumulated losses of the previous years, thereby basically creating the ability to distribute dividends. First-time with the current financial year, the Company now aims to distribute at least 50 percent of the net profit of a financial year. In this context, the Executive Board of InVision AG has decided to terminate the current share buyback programme prematurely with immediate effect.

The complete Annual Report of the financial year of 2013 is available now for download from the Company’s website at: http://www.invision.de/investors.

February 18, 2014

InVision AG Releases Preliminary Results 2013: EBIT Increases by 115%

Today, InVision AG (ISIN: DE0005859698) released its preliminary results for the financial year 2013, and confirmed its annual forecast that was previously published on 11th November 2013. As expected, the Company recorded an EBIT (Earnings Before Interest and Taxes) of approximately EUR 1.75 million, thereby improving its operating result year-on-year by approximately 115 percent (2012: EUR 0.82 million). In the fourth quarter, the Company registered an EBIT of approximately EUR 0.7 million, compared to EUR 0.5 million in the third and EUR 0.4 million in the second quarter of 2013.

Also in line with expectations, Cloud revenues significantly increased in 2013 and recorded an upper two-digit growth rate. Revenues of the traditional Licence business continued to decline as expected. Service revenues were at approximately EUR 2.8 million and almost remained on the same level as in the previous year (2012: EUR 2.7 million). As a result, total revenues slightly increased from EUR 13.23 million in 2012 to approximately EUR 13.56 million in 2013.

InVision AG will publish the 2013 Annual Report including a guidance for 2014 at the end of March. The 2013 Annual Report will be available for download from 31st March 2014 from the Company’s website at: http://www.invision.de/investors.

January 28, 2014

CCW 2014 in Berlin: InVision Introduces New Cloud Products for Efficient Workforce Management

At this year’s European contact centre trade show CCW in Berlin, InVision will present several new innovations for the injixo and The Call Center School brands. As well as a number of new German e-learning courses for call centre agents, the workforce management specialist will premiere three new products of the injixo cloud platform: injixo Forecast, injixo Act and injixo Me.

Automated Forecasting

Everyday, vast amounts of data are being processed in a call centre to be able to forecast the expected workload. In order to obtain accurate forecasting results, which correspond to the actual situation as closely as possible, many individual steps need to be performed. This is usually done manually in most systems. This process requires huge control and processing efforts on the imported data material, and is highly time-consuming and labour-intensive. For planners, the injixo Forecast cloud solution reduces these efforts to a minimum as the system performs these steps automatically. injixo Forecast not only processes historic data but also current, newly generated data that are permanently entered into the system in real time. Deviations from target/actual comparisons, outliers and exceptions are clearly plotted and are directly included in subsequent calculations after being solved. Thus, the system becomes increasingly intelligent and the forecast quality is automatically improved.

Permanent Intraday Management

With injixo Act, InVision introduces an extremely powerful tool for maintaining controlled service levels. The system permanently updates all necessary KPIs and automatically displays a forecast of the expected service level, highlighting potential service quality issues that may arise during the rest of the day. Thus, call centre supervisors can continuously monitor both current and future service levels, and are able to prevent upcoming over- or understaffing situations in advance. As a result, service quality can be constantly maintained at the desired level throughout the day. injixo Act can be used anytime, anywhere - on computers, smartphones or tablet PCs.

Mobile Employee Portal

The new injixo Me employee portal helps agents to organise their shifts and schedules. This innovative cloud application provides all of the functionality necessary for an employee-oriented workforce management, such as shift schedule overviews, selection of preferred working hours, change of shifts, leave management and time recording. Agents can easily access the dashboard which clearly displays all essential information. In addition, all important data can be transferred to local calendar applications such as Outlook or iCal. injixo Me is also available for mobile devices, ensuring that agents can manage their schedules anytime and anywhere.

Have a look at InVision’s trade show innovations live at CCW 2014 and be inspired by the injixo cloud solutions:

  • Where: Hall 4, Stand E4/F3, and at the LiveCallCenter (Design by HCD) in Hall 5, Estrel Convention Center Berlin (Sonnenallee 225, Berlin - Germany)
  • When: 18th - 20th February 2014, 9:00 am - 6:00 pm

All InVision trade show dates at a glance:

  • "Fast, Cost-effective, Mobile and Always Up-to-date: Switch to The Fast Lane with Cloud-based Workforce Management!"
    • Presentation by Andreas Bopp, VP Sales CEE, InVision
    • Tuesday, 18th February 2014, 2:45 - 3:30 pm, at the Exhibition Forum in Hall 4
  • Tele Talk Demo Forum in Hall 2.1: Quality and Workforce Management - injixo WFM
    • Tuesday, 18th February 2014, 1:10 - 2:00 pm
    • Wednesday, 19th February 2014, 12:50 - 1:50 pm
    • Thursday, 20th February 2014, 3:20 - 4:20 pm
  • Teletalk Demo Forum in Hall 2.1: Cloud Services for Contact Centres - injixo
    • Tuesday, 18th February 2014, 4:10 - 5:00 pm
    • Wednesday, 19th February 2014, 10:00 - 10:50 am
    • Thursday, 20th February 2014, 12:40 - 1:30 pm

January 23, 2014

InVision AG Refocuses Its Services Business in the U.S.

With the start of the current financial year, InVision AG (ISIN: DE0005859698) has reorganised the services business of its subsidiary injixo Inc. in the United States. 

The premium educational content known under the brand “The Call Center School”, which is tailored to the training requirements of contact centre employees and executives, will now be exclusively offered with a radically simplified and extremely attractive pricing model based on annual subscriptions. Previous services such as classroom training, webinars and the project business are no longer available. Further information on The Call Center School’s offering can be found on the enhanced and relaunched website at www.thecallcenterschool.com

The previous strategic consulting business known under the brand “Core Practice” has been sold to the local management of Core Practice, in the course of a management buyout. The business will be continued in the form of an independent company. The parties involved have agreed not to disclose the purchase price. 

Due to this reorganisation, InVision expects to achieve an improved EBIT margin across the Group in the current financial year. As a result of the actions taken, the annualised cost base for 2014 will be reduced to EUR 9.5 - 10 million. Thus, the Company can continue to focus exclusively on highly scalable and fast-growing revenues generated with cloud offers. 

January 15, 2014

InVision AG Expands Share Buyback Programme to a Total of 75,000 Treasury Shares

AD-HOC NOTICE ACCORDING TO § 15 WpHG 

Today, the Executive Board of InVision AG (ISIN: DE0005859698), with the approval of the Supervisory Board, has decided to extend the share buyback programme determined on 29th May 2013. In the course of this expansion, the previous limit of the buyback of up to 50,000 of the company’s own shares on the stock exchange (corresponding to 2.24 percent of the share capital) has been extended by 25,000 shares to a total of 75,000 shares (corresponding to 3.36 percent of the share capital). All other parameters of the share buyback programme decided on 29th May 2013, and subsequently extended on 6th December 2013, remain unchanged (see also the Company’s Ad-hoc Notices of 29th May 2013 and 6th December 2013). 

The share buyback is based on the authorisation granted at the Annual General Meeting of 24th August 2010 to acquire up to 10 percent of the company's own shares. As of the share buyback programme’s start on 30th May 2013, InVision AG held 43,648 treasury shares (corresponding to 1.95 percent of the share capital) and has acquired a total of 46,832 own shares (corresponding to 2.1 percent of the share capital) for a total value of EUR 945,264.99 until 14th January 2014. 

Currently, the Company holds 90,480 treasury shares. This corresponds to 4.05 percent of the share capital. 

InVision AG continues to regularly provide information on the development of the share buyback programme on the company's website at http://www.invision.de/investors/share_buyback.