CallCenterWorld 2011: Workforce Management by InVision from €9

InVision Software, one of the leading international suppliers of solutions for enterprise-wide Workforce Management (WFM), is presenting its solutions at this year’s CallCenterWorld 2011 under the motto “Workforce Management from €9”. Visitors to Europe’s largest international conference and trade fair for call centre management can get more information about the new range of products from the InVision Software stand.

With the new product offering, InVision Software enables companies to use its multi award-winning workforce management solution from €9 – without initial investment in software or hardware and without a complicated implementation project. Companies only need a web browser to optimise the use of their most valuable resource – their employees – in an efficient and cost-effective manner.

Whether for a call centre with under 100 agents or a service centre for large outsourcing service providers with several thousand agents: InVision’s software solutions support the whole process of demand-oriented workforce management – from forecasting via scheduling and optimisation right up to controlling.

Peter Bollenbeck, CEO of InVision Software, will present the new product offering on 23rd February at 14:00 at the Messeforum in Hall 4.

Visit InVision Software at CallCenterWorld 2011:

  • Where: Hall 4, Stand B4/6 at the Estrel Convention Centre, Berlin
  • When: from 22nd to 24th February 2011